Our experience with MorphoVans while on our trip in Costa Rica was above excellent. Since contacting them before the trip to get a quote, Mario was very responsive to multiple emails and requests. We had set up 4 different trips which could become cumbersome but all my requests were granted for a great price. While on our trips, all drivers were extremely punctual, courteous, safe drivers, and the vans were very clean. During our trip, we had some additional requests to change some times of our trips. Every time I called the phone number provided, Mario immediately answered in a very friendly way and did his best to accommodate the requests. Please note that we were changing times the day of the pickup so it is completely understood that they couldn’t be accommodated fully as drivers come from other cities but he went above and beyond to make it happen. In both cases where we made additional requests, he was able to get us close to what we wanted to meet our needs. Communication while we were on our trip was wonderful. Since we were in a foreign country our cell service was spotty. When Mario would tell us he would call us back, he made every effort to contact us again whether it was via phone (we had multiple phone numbers he was trying), text, or email. I will definitely use this service again when I go back and would recommend to anyone going to Costa Rica that would like an overall wonderful transportation experience.
Stephen Schneider
